About
Highly accomplished Senior UX Designer with a Master's in Human Interaction and AI, specializing in transforming complex user experiences into intuitive, high-impact solutions. Proven track record in driving significant improvements in conversion rates (up to 25%), user satisfaction (up to 42%), and market expansion (up to 500%) across Ed-tech and financial sectors. Leverages deep expertise in user research, design systems, and cross-functional collaboration to deliver measurable business value and enhance product engagement.
Work
Remote, N/A, US
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Summary
Directed the implementation, redesign, and creation of major Ed-tech platforms and interactives, enhancing user experience and increasing conversion rates and user onboarding through user-centered design principles and iterative design.
Highlights
Directed the implementation and redesign of multiple major Ed-tech platforms and interactives, enhancing user experience and increasing conversion rates by 25% and user onboarding by 12% through user-centered design principles, usability testing, and iterative design using Figma.
Conducted comprehensive user research sessions, identifying key pain points and implementing user-centered design solutions across multiple platforms and clients (Wayside Publishing, Tulane University, Macmillan Learning, AARP), resulting in a 42% increase in user satisfaction scores.
Jersey City, NJ, US
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Summary
Enhanced user experience across five products and designed a key application, significantly boosting market reach and contributing to revenue growth.
Highlights
Enhanced user experience across five diverse products, significantly improving customer satisfaction and engagement metrics.
Collaborated cross-functionally with stakeholders to align design solutions with business objectives, contributing to a 2% increase in revenue.
Designed an innovative application that boosted Chubb's un-appointed agent network by 500%, significantly expanding market reach and operational efficiency.
Remote, N/A, US
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Summary
Led the integration of third-party marketplaces, significantly expanding market reach and user acquisition.
Highlights
Led the successful integration of third-party marketplaces, driving over 100 new sign-ups and significantly expanding market reach within a 3-month internship.
Education
Skills
UX Design Skills
Wireframes, Prototypes, Usability Testing, User Research, Interaction Design, Visual Design, Information Architecture, Responsive Design, User Journeys, Design Systems.
Core Competencies
Empathy, Cognitive Psychology, Behavioral Science, Cross-functional Collaboration, Design Thinking, Human-Centered Design, Customer Experience, Innovation, Ethical Design.
Technical Tools & Platforms
Adobe XD, Sketch, Figma, InVision, Photoshop, HTML, CSS, JavaScript, Analytics, Google Analytics, MVP (Minimum Viable Product), Bootstrap, Front-end Development.